Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for our programs or contact us, we may collect:

• Full name
• Date of birth
• Email address
• Phone number
• Postal address
• Emergency contact information
• Medical information relevant to participation

1.2 Payment Information

We collect payment details necessary to process transactions, including billing address and payment method information. Payment processing is handled securely through third-party payment processors.

1.3 Website Usage Data

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device information

2. How We Use Your Information

We use the information we collect to:

• Process registrations and manage your enrollment
• Communicate with you about schedules, changes, and updates
• Process payments and send receipts
• Ensure the safety and wellbeing of participants
• Respond to inquiries and provide customer support
• Improve our services and website functionality
• Send promotional materials and updates (with your consent)
• Comply with legal obligations

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract Performance: Processing necessary to fulfill our services
• Legitimate Interest: Operating our business and improving services
• Consent: Marketing communications and photography/video use
• Legal Obligation: Compliance with applicable laws

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our business, including:

• Payment processors
• Email service providers
• Website hosting providers
• Insurance providers

These parties are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Legacy Ball Goals, our participants, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

4.4 No Sale of Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include:

• Secure servers and encrypted connections (SSL/TLS)
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:

• Active participant records: Retained during enrollment and for 6 years after
• Financial records: Retained for 7 years for tax and accounting purposes
• Medical information: Retained for 7 years after the last session
• Marketing consent records: Retained until consent is withdrawn

7. Your Rights

Under data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Limit how we use your data
• Data Portability: Receive your data in a structured format
• Object: Opt-out of certain types of processing (e.g., marketing)
• Withdraw Consent: Revoke consent for processing based on consent

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve user experience and analyze website performance.

8.2 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings

8.3 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Children's Privacy

Many of our participants are minors. We take special care to protect children's personal data and require parental or guardian consent for enrollment. Parents have the right to review, modify, or request deletion of their child's information at any time.

10. Photography and Video

We may take photographs and videos during training sessions for promotional purposes. If you do not wish for you or your child to be photographed/filmed, please notify us in writing. You may withdraw consent at any time.

11. International Data Transfers

Your personal data is primarily stored and processed in the United Kingdom. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:

• Email: info@legacyballgoals.com
• Phone: +44 204 553 1304
• Address: Moor Place (via Moor Lane), 1 Fore St, London, United Kingdom

14. Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

• Website: ico.org.uk
• Phone: 0303 123 1113